Terms of service
Terms of Service
Effective Date: August 16, 2026
Welcome to our online store. By accessing or using this website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read these terms carefully before using our store.
1. General Conditions
Our store is operated through Shopify and provides products for customers in the United Arab Emirates we offer delivery.
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
We reserve the right to refuse service, cancel orders, or limit quantities where reasonably necessary, including in cases of suspected fraud, misuse, or violation of these Terms.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate.
However, product colors and appearance may vary depending on your device or screen settings.
We reserve the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.
3. Orders
When you place an order, you are making an offer to purchase the selected products.
An order is subject to acceptance and availability. We reserve the right to cancel or refuse an order where necessary, including when:
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The product is unavailable
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Pricing or product information contains an obvious error
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We suspect fraudulent or unauthorized activity
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The order violates applicable laws or these Terms
If we cancel an order after payment has been received, an applicable refund will be issued to the original payment method.
4. Prices and Payment
All prices displayed on our website are shown in the currency indicated at checkout.
You are responsible for providing accurate billing and payment information.
Payments may be processed through third-party payment providers. We do not guarantee that every payment method will always be available.
We reserve the right to change prices and promotions at any time. Changes will not affect orders that have already been accepted, except where required by applicable law.
5. Shipping and Delivery
We will make reasonable efforts to process and deliver orders within the estimated delivery period provided at checkout or on the website.
Delivery times may be affected by factors outside our reasonable control, including courier delays, weather, customs procedures, public holidays, incorrect addresses, or other unforeseen circumstances.
Customers are responsible for providing accurate shipping information.
We are not responsible for delays resulting from incorrect or incomplete delivery information supplied by the customer.
6. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled according to our Return & Refund Policy, which forms part of these Terms of Service.
Customers should review the Return & Refund Policy before placing an order.
7. Promotions and Discounts
Promotional offers, discount codes, and sales may be subject to additional terms.
Unless otherwise stated:
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Promotions cannot be combined with other offers.
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Discount codes must be entered correctly at checkout.
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Promotions may have expiration dates or product restrictions.
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We reserve the right to correct pricing or promotional errors.
8. Prohibited Uses
You may not use our website or services:
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For any unlawful purpose
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To commit fraud or conduct unauthorized transactions
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To violate applicable laws or regulations
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To interfere with the security or operation of our website
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To attempt unauthorized access to our systems
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To transmit harmful or malicious software
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To collect or misuse other customers' personal information
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To infringe intellectual property or other rights
9. Intellectual Property
Unless otherwise stated, the content on this website, including text, logos, graphics, product images, designs, and other materials, is owned by or licensed to our store and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, or commercially use our website content without prior written permission, except where permitted by law.
10. Third-Party Services
Our store may use third-party services, including Shopify, payment processors, delivery companies, analytics providers, and other service providers.
Your use of third-party services may also be subject to the terms and policies of those providers.
We are not responsible for services or content controlled directly by third parties.
11. Disclaimer
We make reasonable efforts to keep our website and services available and accurate. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited under applicable law.
12. Limitation of Liability
To the extent permitted by applicable law, we will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, service interruptions, third-party failures, or events outside our control.
Nothing in these Terms limits liability or consumer rights where such limitation is prohibited by applicable UAE law.
13. Force Majeure
We will not be responsible for failure or delay in performing our obligations when the failure or delay results from circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, war, civil disturbances, transportation disruptions, internet or telecommunications failures, or other unforeseen events.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
15. Governing Law
These Terms of Service are intended to operate in accordance with the applicable laws and regulations of the United Arab Emirates.
Mandatory consumer rights and protections applicable to customers will not be excluded or restricted by these Terms.
16. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
17. Contact Us
If you have questions regarding these Terms of Service, your order, or our services, please contact us using the contact information provided on our Shopify store.
Thank you for shopping with us.