Return & Refund Policy

Our Return Policy

We want you to be satisfied with your purchase. If you receive a product that is damaged, defective, or incorrect, please contact us as soon as possible so we can help resolve the issue.

Return Conditions

• The item must be in its original condition with all packaging and accessories included.
• You must contact us before returning any item.
• Provide your order number and photos of the product when contacting us about a return.

How to Request a Return

To start a return, please email us at stardealtreasure@outlook.com with your order number and the reason for the return. We will review your request and provide instructions on how to proceed.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us as soon as possible with your order number and photos of the product. We will review the issue and assist you with a suitable solution, which may include a replacement or refund.

Refunds

Once we receive and inspect the returned item, we will process your refund. Refunds are typically issued to the original payment method. If you paid by cash on delivery, we will coordinate with you on the refund process.

Cancellation

If you wish to cancel your order, please contact us as soon as possible after placing it. Changes or cancellations may not be possible once your order has been processed and dispatched.

Contact Us

For any questions about returns or refunds, please email stardealtreasure@outlook.com and we will be happy to help.